Rayport and Jawarski’s 7Cs Framework

Using Rayport and Jawarski’s 7Cs Framework, map the 7Cs for the news site of the New York Times (http://www.nytimes.com). Do the same for the Salon website (http://www.salon.com). How do these maps differ? How are they similar? Now map the 7Cs for a retail site, such as Buy.com. Compare and contrast the retail site with the news sites.

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